Contact information
Contact Information – Haven
Last Updated: August 04, 2026
If you have any questions, concerns, or support requests regarding your orders, products, shipping, refunds, or store policies, please feel free to contact our support team using the official information below.
Store Details
Store Name: Haven
Website: https://zczeia-z1.myshopify.com
Support Email
Email Address: schadlecolumbus29@outlook.com
We welcome all customer inquiries, including order issues, shipping problems, return & refund requests, product questions, and policy consultations. Our team typically responds to all valid emails within 24 business hours.
Business Hours
Monday – Friday | 9:00 AM – 6:00 PM (UTC-5)
Support is unavailable on weekends and U.S. public holidays. Any messages sent during off-hours will be answered on the next business day.
Contact Tips
To receive faster and more accurate support, please include your order number and a clear description of your issue when contacting us. Attach relevant photos if applicable.
Haven only provides customer service through the official email listed above. We do not contact customers via third-party platforms to ensure account and transaction security.